1. What we collect
Your account email and a hashed password; subscription and invoice records; license activations (device name and a hardware identifier used to enforce the one-device limit); support messages you send us; and optional crash reports if you choose to attach them.
2. What we don't collect
Your game files never leave your machine — PW Studio edits them locally and only contacts our servers for license checks and updates. We run no advertising trackers and don't profile you.
3. How we use data
To provide the service: authenticate you, process payments, enforce device limits, answer support tickets and send transactional email (receipts, verification links, renewal notices). Marketing email is sent only if you opt in, and every message has an unsubscribe link.
4. Payments
Payments are processed by Stripe. Your card number never touches our servers — we only receive the card brand, last four digits and expiry so you can recognise your payment method.
5. Cookies
We use one essential cookie to keep you signed in and local storage for preferences such as language. There are no third-party advertising cookies.
6. Sharing
We never sell your data. It is shared only with the processors that run the service — Stripe for payments, our email provider for transactional mail, and our hosting provider — under data processing agreements.
7. Retention and deletion
We keep your data while your account is active. If you delete your account, personal data is removed within 30 days, except invoices we must keep for tax law. You can request a copy or deletion of your data at any time.
8. Your rights and contact
You can access, correct, export or delete your personal data — email support@pwstudio.pw and we'll handle it within 30 days. If you are in the EU/EEA, you also have the right to lodge a complaint with your local supervisory authority.